While our packers are pretty great at getting your order together, very rarely they may leave an item out from the order. If this happens, please just reach out to us at email@example.com and we can get this sorted for you. If this happens, we will require a photo of what you received for verification purposes
If after placing your order you realize you’ve made a mistake or no longer want the order, then we can process a cancellation within 24 hours of the order being placed. Please reach out to us at firstname.lastname@example.org and provided it’s within 24 hours and the order hasn’t shipped, we should be able to cancel your order and process a refund for you. Once your order has been shipped it is too late to cancel your order.
If we still haven't managed to answer your question please feel free to contact us and we'll get back to you as soon as possible.
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